Forum Credit Union

  • Member Advisor / Teller - Broad Ripple Branch

    Job Locations US-IN-Indianapolis
    Job ID 2019-1255
    # of Openings
    1
    Type
    Regular Full-Time
    Location : Name
    Broad Ripple
    Address
    6501 N. College Ave.
    Postal Code
    46220
  • Overview

    FORUMCULogo High Resolution

     

    FORUM’s primary mission can be summed up in one simple, yet sincere statement:
    Helping Members Live Their Financial Dreams.


    Voted Best Places to Work in Indiana for the past eight years, FORUM is dedicated to enriching the lives of our employees so we can in turn enrich the lives of our members.

     

    As a Member Advisor (Teller), a typical day might include the following:

    • Problem solve by helping members with challenges on their accounts.
    • Get to know members and their families by creating personal relationships.
    • Perform account maintenance or updates.
    • Become a financial advisor for our members by giving them guidance on the best products for them.
    • Help our members grow financially
    • Handle funds for deposit, withdrawals, check cashing.
    • Become a team member and collaborate with peers and supervisors to make the branch better.
    • Learn and practice professionalism in the branch.
    • Receive coaching and feedback to help you grow and develop in your career.

    Responsibilities

    This job might be for you if:

    • If you enjoy meeting the needs of members through listening, identifying and recommending credit union products and services. 
    • If you place high importance on accuracy of transaction processing, issue resolution, as well as product and service guidance.
    • If you are able to be responsive to member needs and be able to handle all member problems and complaints with professionalism and courtesy.
    • If you can work effectively as a team member, participating actively and constructively.

    Qualifications

    What we are looking for:

    • High School diploma or equivalent
    • Previous sales and customer service experience
    • Proficient computer skills

    What we offer:

    • Pay rate starting at $15.00/hour
    • Award winning training and development
    • Comprehensive benefits package

     

    FORUM Credit Union is a full service financial institution offering 13 convenient branch locations in the Indianapolis area. We were formed in 1941 and have since experienced tremendous growth by offering innovative services and considering our members’ needs as top priority. The Credit Union began with volunteers, and that same volunteer spirit exists today as we strive to help members better their financial lives.

    FORUM Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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