Forum Credit Union

Collector

Job Locations US-IN-Fishers
Job ID 2020-1406
# of Openings
2
Type
Regular Full-Time
Location : Name
Headquarters
Address
11313 USA Parkway
Postal Code
46037

Overview

FORUMCULogo High Resolution

 

Helping Members Live Their Financial Dreams

 

FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members.  Our mission is to help our members live their financial dreams.  We offer a full suite of financial products and serve more than 155,000 members in the greater Indianapolis area.

 

As a Collector you will collect on member’s accounts while maintaining professionalism and recommending credit union products and services.

Responsibilities

 

Daily responsibilities consist of:

  • Actively assisting our members and providing them with financial advice
  • Problem solving and member account maintenance
  • Maintaining high call volume, collecting from Members, and utilizing skip tracing
  • Collaborating with peers and supervisors daily
  • Identifying and recommending our Credit Union products and services

 

This job might be for you if:

  • You are a problem solver, and enjoy finding solutions
  • You are assertive, but not aggressive
  • You have the skills to negotiate
  • You like skip tracing
  • You have the ability to multi-task and adapt to change
  • You enjoy fast-paced work environments
  • You process information accurately and timely
  • Starting pay at $17/hour

Qualifications

What we are looking for:

  • High School Diploma or Equivalent
  • Previous Collections and/or Customer Service Experience
  • Some Call Center Experience
  • Proficient Computer Skills
  • Enthusiastic & Positive Attitude

 

Employee Perks:

  • Competitive Pay - $17/hour plus generous incentive compensation
  • Student Loan Reimbursement
  • Tuition Assistance
  • Wellness Programs
  • Community Involvement and Paid Volunteer Time
  • Professional Development/Award Winning Training Program
  • 401K with Match
  • Comprehensive Benefits Package
  • Generous Paid Time Off

 

 

 

 

 

 

Please note: A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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