Forum Credit Union

Customer Service Representative

Job Locations US-IN-Fishers
Job ID 2021-1587
# of Openings
Regular Full-Time
Location : Name
Fishers USA Parkway
11580 USA Parkway
Postal Code



FORUMCULogo High Resolution


Helping Members Live Their Financial Dreams


Are you looking for growth in your next role and an opportunity to build a career? Listed as a Best Place to Work in Indiana for ten years, FORUM Credit Union offers award winning training to employees to ensure success and help you advance in your career. We have been serving our members since 1941 and we are celebrating our 80th anniversary this year. Come join our team:



What you’ll do:


At FORUM, you are the face of the company, playing a pivotal role and building relationships with FORUM’s members. Your daily responsibilities include:

  • Helping members with their financial transactions
  • Problem solving and member account maintenance
  • Identifying needs and recommending appropriate products and services
  • Providing excellent member service


Who you are:

  • You have experience in customer service and are looking for a position where you can serve the community
  • You enjoy problem solving and are a quick learner
  • You have the ability to multi-task and adapt to change
  • You are a team player, but can also work independently
  • You are seeking an opportunity to build a career


What we can offer you:

  • Hourly rate of $16+/hour
  • Opportunity for monthly bonus
  • Tuition assistance and student loan reimbursement
  • Generous paid time off- including 11 holidays
  • Comprehensive benefits package
  • 401K with company matching funds
  • Professional development by our award winning training team
  • Community involvement and paid volunteer time
  • Wellness programs

What we are looking for:

  • High school diploma or equivalent
  • Previous customer service experience
  • Proficient computer skills


 Job decription picture



FORUM Credit Union is an Equal Opportunity Employer that values and celebrates diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, marital status, veteran status, pregnancy, parental status, or any other protected status.



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