Join Our Team as a Member Relations Specialist at FORUM Credit Union!

Are you passionate about helping others achieve their financial dreams? Do you have retail banking experience and a knack for delivering exceptional customer service? If so, we want you to be part of our member-focused, results-driven team at FORUM Credit Union!

FORUM Credit Union is dedicated to providing the best financial advice and customer service to our members. Serving families and businesses across Indiana, we offer convenient branch locations and online access from anywhere. Our mission is to help our members live their financial dreams, and as a Member Relations Specialist, you'll play a vital role in making that happen.

You'll be a trusted advisor to our members, processing financial transactions and performing advanced account maintenance.

Your daily responsibilities will include:

• Performing advanced account maintenance and financial transactions
• Meeting monthly sales goals and encouraging fellow staff to do the same
• Assisting management staff with member service needs
• Performing outbound calls to gain business
• Opening and closing the branch and member service lines
• Administering cross-training programs for branch employees
• Understanding and recommending all Credit Union products and services

This might be the perfect role for you if:

• You're a problem solver with strong attention to detail
• You produce accurate and thorough results
• You can multi-task and adapt to change
• You're a team player who can also work independently
• You're seeking career growth and opportunity

What we are looking for:

• High School Diploma or Equivalent
• Previous Banking Experience
• Experience in Consumer Lending
• Knowledge of Financial Products
• Proficient Computer Skills
• Enthusiastic and Positive Attitude

Employee Perks:

• Competitive Pay - $20/hour plus incentive
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off

Please note: A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.